GAME Issues Customer Statement

Many GAME and Gamestation stores closed their doors today after the companies administration time officially kicked in. The retailers website has been taken offline, and an estimated 300 of the companies 609 outlets are expected to close before the end of today.

GAME have now posted a message to customers on their Facebook page which highlights some important information regarding gift cards, trade-ins, and much more. I've summarised it below. The same applies for all Gamestation stores also.

• No refunds or exchanges until further notice.
• Those who have paid a deposit for a pre-order will now have lost their money.
• The use of GAME Reward Cards has now been suspended.
• GAME Gift Cards AND GAMEwallet accounts have now been suspended.
• Pre-owned hardward trade-ins have been suspended.
• Software can be traded in for reward points, or to exchange for another item. No cash trade-ins are being accepted.
• The "click and collect" service has been suspended.

Whilst many find this a little unfair (I know some of you have a lot of money left on your gift cards, and some of you may have lost out on quite a lot of money. Personally I've lost £75 in all of this), but we should also spare a thought for all those members of staff who have lost their jobs today. 

For those wondering what stores are closing, hopefully GAME will provide us with more information soon. 

GAME Files For Administration

They've been in danger of administration for some time now, and finally, it seems that the time has come. UK retail chain GAME have now filed for administration, which will see GAME and GameStation stores close around the country.


This announcement means that many town centres will be missing specialist game stores, thus resorting to HMV or supermarkets such as Asda, which tend to ramp up the prices much more than even the often high-priced GAME did.


GAME posted a statement to confirm this news, some of which you can see below:

“Further to this morning’s announcement of the suspension of trading in shares of GAME Group plc, the board has concluded that its discussions with all stakeholders and other parties have not made sufficient progress in the time available to offer a realistic prospect for a solvent solution for the business.”

Both GAME and GameStation will be launching sales to clear their stock lines, and no doubt more information about the future of these chains will be released very shortly. Sadly though it looks like there will be a lot of unemployment as these stores shut down. Best of luck GAME and GameStation workers!